Last Updated/Effective Date :September 1, 2025

Privacy Policy

What This Privacy Policy Covers

This Privacy Policy describes Mech-Mind’s (“we,” “us,” or “our”) practices in connection with our business-to-business related services (the “B2B Services”) offered in the United States only. If you are located outside of the United States and seeking services from us within the United States, please review below, Section V Transfers and Storage of Personal Information. If you are a job applicant, this Privacy Policy also applies to you.

Your use of Mech-Mind’s B2B Services signifies your acceptance of this Privacy Policy. This policy explains how we gather and utilize your information in relation to our B2B Services, as well as our website and social media platforms (jointly referred to as "Sites"). Using the company’s B2B Services and our Sites means you consent to the terms set forth in this Privacy Policy.

California residents who are business consumers acting as employees, owners, directors, officers or independent contractors of an entity conducting due diligence or providing or receiving a product or service from us (“CA B2B Contacts”), Section I of this Policy below, which describes our collection and use of information practices through our Services, also serves as our Notice at Collection for California residents for purposes of the California Consumer Privacy Act (“CCPA”). The remainder of this Policy also is applicable to CA B2B Contacts as well.

This Privacy Policy does not apply to personal information that is part of public records, nor does it cover information collected from our job applicants or employees. Additionally, it does not extend to information gathered when you click on third-party links on our website or when you use the social media widgets we offer on this Site.

Any updates made to this Privacy Policy will take effect once the revised version is posted online and accessible via our Sites.

This Privacy Policy has been designed to be reasonably accessible to people with disabilities. If you experience any difficulties accessing the information in the Policy, please email us service@mech-mind-community.com

We will inform you of the following information through this policy:

I. Personal Information We Collect and How We Use It

II. Sources of Personal Information

III. Disclosures of Personal Information

IV. Security of Personal Information

V. Transfers and Storage of Personal Information

VI. Cookie Usage

VII. CA B2B Contacts-Your Rights and Choices in California

VIII. Contact Us

I. Personal Information We Collect and How We Use It

We will collect your personal information in accordance with the requirements of applicable laws and regulations and based on the following purposes stated in this policy. You may also quickly learn about the purposes, methods, and scope of collection and use of personal information by this website by accessing the Mech-Mind Official Website Personal Information Collection List. Currently, this website does not collect sensitive personal information from you, and we also recommend that you do not proactively provide such information to us.

Browse the website to obtain the latest products and information of Mech-Mind.

When you visit this website, we will not actively ask you to provide personally identifiable information. However, in order to ensure the normal operation of the website, troubleshoot problems, enhance service security, and improve your browsing experience, we may automatically collect the following information related to service usage:

Submitting Your Personal Information via the Official Website Form

When you contact us through the electronic form on this website, we will collect the personal information you proactively provide to respond to your request and resolve your issues in a timely manner. The information includes:

In addition, you may also contact us through other channels provided on this website (such as email, sales and after-sales service hotlines). To verify your identity and address your needs, we may also request you to provide the aforementioned basic personal information and work-related information. To ensure service quality, records of your calls and emails with us may be kept.

Registering as a Mech-Mind User and Accessing the Download Center

When you wish to register as a user of this website, access the Mech-Mind Download Center, or download relevant resources such as our product manuals and software, you need to provide us with the following personal information:

Please note that if you wish to join Mech-Mind's Chinese Online Community, you need to register separately as a Mech-Mind Online Community user. For matters related to the processing and protection of your personal information when using Mech-Mind's Chinese Online Community, please refer to the Mech-Mind Online Community Privacy Policy.

Job Application (via Official Website Email)

II. Sources of Personal Information

Directly from You. For example, when you:

Complete a form online, 

Upload a document, 

Use a Site feature, 

Email us, or 

Speak to us by phone. 

 

Automatically through Cookies and Similar Technologies. For example, when you

Visit and navigate our B2B Services on any device,

Enable location-based features on our B2B Services, or

Click on third party links on our Sites.

 

For more information about our use of cookies, refer to the section called “Cookie Notice.”

III. Disclosures of Personal Information

We disclose your Personal Information described above as follows:

Internally. We disclose all categories of Personal Information listed above with other affiliated businesses who jointly use Personal Information for the purposes described in this Privacy Policy, where this is acceptable under applicable law.

Your Personal Consent

When collecting your personal information based on your personal consent, you may choose not to provide your personal information. However, if you do not provide it, we may be unable to provide you with relevant business functions or respond to your requests. Please note: If the information you provide belongs to someone other than yourself, you must ensure that you have obtained the consent of the relevant individual.

IV. Security of Personal Information

We take reasonable steps, including physical, technical and organizational safeguards, including the use of Secure Socket Layer (SSL) technology.

V. Transfers and Storage of Personal Information

If you reside in a country other than the United States of America, you should be aware that the data that we collect from you will be transferred to and stored in the United States, and if you give us your Personal Information, you give us your express consent to the transfer. The laws of the United States may not protect the privacy of your information at the same level as provided by the laws of your country.

VI. Cookie Usage

VII. CA B2B Contacts-Your Rights and Choices in California

Right to Know & Access

You have the right, up to two times every 12 months, to ask us to disclose the categories of Personal Information we have collected about you, the categories of sources from which we collected it, our business or commercial purpose for collecting,sharing Personal Information about you, the categories of Personal Information we disclosed, the categories of third parties to whom we have shared Personal Information about you, and the specific pieces of Personal Information we collected about you. You have the right to request a portable copy of your Personal Information. In some states, you also have the right to receive a list of the specific third parties with whom we might share your Personal Information.

Right to Correct and Delete

You have the right to send us a request to correct or delete Personal Information we have about you, subject to certain exceptions allowed under applicable law.

Right to Send Opt-out Preference Signals; Global Privacy Control

We also honor the Global Privacy Control, a browser-based opt-out signal. We do not respond to other browser-based signals.This opt-out method only applies to the category of Device, Internet and Network Activity Information, Online Identifiers and only for the device or browser which sends the opt-out preference signal.

Right To Not Be Discriminated

You have the right not to be discriminated against if you exercise any of these rights, for example by receiving a different quality of services.

Rights related to Automatic Decision Making (ADM)

You have the right to opt out of profiling in furtherance of decisions with legal or significant effects using ADM, the right to access meaningful information about ADM logic, and request human review of any decision made using ADM.

Right To Appeal

In California as a CA B2B Contact, you have a right to appeal decisions concerning your ability to exercise your consumer rights.

VIII. Contact Us

In cases where it is mentioned in this Policy that you may need to get in touch with us, or if you have any questions about the content of this Policy, or any related complaints, opinions, or suggestions, you can contact us through the following method: Contact email:

service@mech-mind-community.com

We will verify your identity and respond to you within fifteen (15) working days after receiving your request, complaint, opinion, or suggestion.